Privacy Policy

This Privacy Policy explains how Intrepid Service ("we," "us," or "our") collects, uses, and protects information collected through https://intrepidservice.com and when you communicate with us by phone, text, email, or web chat. Intrepid Service provides electrical services in Wellington, FL and Palm Beach County.

By using our website or providing your information to us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or submit your information.

We collect information that you voluntarily provide when you request a quote, schedule a service, contact us, or otherwise communicate with us. This may include:

• Your name
• Phone number
• Email address
• Service address
• Details about the electrical service or issue you need help with

Like most websites, we may also collect basic technical information automatically, such as your browser type, device type, IP address, pages visited, and referring website, through standard server logs and analytics tools.

We use the information we collect to:

• Respond to your inquiries and provide estimates
• Schedule, perform, and follow up on electrical work
• Send appointment confirmations, reminders, and service updates
• Communicate with you about your project before, during, and after the work is complete
• Process payments and maintain records as required
• Improve our website and customer experience

By providing your phone number through our contact form, web chat, or by phone, you consent to receive SMS text messages from Intrepid Service about your service request, appointment confirmations, scheduling updates, and follow-ups.

• Message frequency varies based on your service needs and ongoing projects.
• Message and data rates may apply according to your mobile carrier plan.
• Reply STOP at any time to opt out of receiving SMS messages from us.
• Reply HELP for assistance or contact us directly using the information below.
• We do not sell, rent, or share your mobile phone number or SMS opt-in/consent data with any third parties or affiliates for their own marketing purposes.
• Consent to receive text messages is not a condition of any purchase.

We only send text messages related to your service request and project. We do not use SMS for unrelated promotional or marketing messages without your separate consent.

If you call, text, email, or message us, we may keep a record of that communication to serve your request and maintain accurate job records. You may ask us to stop sending you non-essential messages at any time by following the opt-out instructions above or contacting us directly.

We do not sell your personal information. We share your information only with trusted service providers that help us operate our business — such as scheduling, communication, payment processing, and website hosting providers — and only to the extent necessary for them to perform those services. We may also disclose information when required by law, court order, or legal process.

Our website may use cookies and similar technologies to keep the site functioning properly, remember your preferences, and understand how visitors use the site. You can control or disable cookies through your browser settings. Analytics data is used in aggregate form and is not used to identify you personally.

We retain your information for as long as necessary to fulfill the purposes described in this policy, complete your project, respond to your inquiries, and meet applicable legal, accounting, or record-keeping obligations.

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You may request access to, correction of, or deletion of the personal information we hold about you, subject to any legal or record-keeping obligations that require us to retain it. To make a request, contact us using the information below.

This website is not directed to children under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently received information from a child, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. The effective date at the top of this page indicates when the current version was published. Continued use of our website after changes constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or how we handle your information, you can reach us at:

• Intrepid Service
• 1391 Hideaway Bend · Wellington, FL · 33414
• Phone: 561-532-4305
• Email: intrepidelectricservice@gmail.com